Part of the Disability Syndicate, whose profits feed into local charity Disability Direct, Disability Consultancy Nimbus has launched a new series of workshops to help make voluntary, community and social enterprise (VCSE) organisations ready for the Personalisation market.
The social enterprise, which specialises in tailor-made training and has a broad range of experiences and expertise in the Personalisation market, will be running the series of three half day workshops at DD Enterprise Centre, Derby on the morning of Wednesday 13th and all day on Thursday 20th March.
Personalisation is the new approach to health and social care, currently being rolled out across the country, which puts the individual first and their condition second, recognising that they are based placed to identify their own needs and the most effective ways in which these can be met.
Providing services to these individuals can be a viable opportunity for VCSE organisations who understand how to position themselves in the market. However it may mean making fundamental changes to the way their organisation shapes, markets, delivers and charges for their services. It will also mean learning new ways to respond to their customer needs, and being flexible in their approach.
Martin Austin, Managing Director of Nimbus, said “As part of the Disability Syndicate we’ve been heavily involved in Personalisation for some time but realise that there are many organisations that might not even have heard of it that could be missing out on making their services available to disabled people. We’ve designed these workshops to guide organisations of any size right the way through the journey from getting to know what Personalisation is through to be able to market an appropriate service.”
Workshop one of the three workshops, taking place on Wednesday 13th March from 10am to 1pm, will provide an overview of Personalisation, including the policy context at local and national level; growing an independent market place; the customer journey; how support planning works; the role of brokerage; the language of social care; and including service users in service design.
Taking place on Thursday 21st March from 10am to 1pm, workshop two will look at understanding the Personalisation market; including who are the customers; the potential size of the market; who to market the services to; what is unique about the organisations’ services; how Personalisation will affect other parts of the organisation; and how to let people know about the services.
The final workshop, also taking place on Thursday 21st March from 1.30pm to 4.30pm, will investigate the financial implications of Personalisation, including understanding unit costs; pricing strategies; whether an organisation’s legal structure allows trading; the financial systems required to collect payments; how to manage cash flow; and the new skills and training that an organisation’s staff might require.
With many VCSE organisations facing funding cuts from local authorities and other statutory funders, Nimbus has lowered its training costs, offering the half day workshops at only £30 per person or £75 for all three if booked at the same time. Nimbus is also planning further workshops later in the year and is able to offer on-site tailor-made Personalisation training to VCSE and private sector organisations.
For further information and to book onto any or all of the Personalisation workshops visit http://personalisationvcsworkshops.eventbrite.co.uk. For further information on Nimbus, including other forthcoming training visit www.ask-nimbus.com, email firstname.lastname@example.org or telephone 01332 404040.