Acorn StairliftsA thirty-one-year-old woman from Swansea has received a life changing gift after being turned down by her local council for a stairlift.

Rhian Ballard-Smith, who suffers from chronic pain neuropathy and Ehlors-Danors Syndrome, was deeply concerned that her husband was struggling to carry her up and down the stairs every day.

Turning to crowdfunding Rhian created a “Go Fund Me” campaign named “could you give me a little lift?” to raise the money needed to install a stairlift to her second floor bedroom and bathroom.

A Wales Online reporter caught wind of the campaign and wrote a story about Rhian and her plight. The news article came to the attention of leading manufacturer, Acorn Stairlifts, who promptly got in touch with the Rhian to offer her a free of charge stairlift.

“When I received the call from Acorn Stairlifts I was in shock,” said Rhian. “I was so bowled over by the offer and it meant that the generous public support could be put towards a five year warranty and complete peace of mind. The process was so quick within 24 hours, Acorn had visited the house and installed a stairlift for free.”

Dave Belmont, company secretary at Acorn Stairlifts said: “We were able to support Rhian as soon as we heard about her plight and with our FastTrack installation service we had a stairlift installed immediately.

“Like so many of our customers Rhian feels like she has gained her independence back and this is often a priceless benefit for having a stairlift in your own home.”

If you would like to find out more about Acorn Stairlifts please click here.